Services

Engineering intelligence into every layer of your business.

Seven practice areas, engaged individually or as an end-to-end program. Each is led by consultants and executed by our implementation team.

01

AI Consulting

We identify high-value AI opportunities, develop a prioritized roadmap and define how return on investment will be measured.

  • Identify high-value AI opportunities
  • Develop AI roadmaps
  • Measure ROI
  • Executive decision support
02

AI Training

We help leadership and staff move from AI pilots to daily practice.

  • Executive AI education
  • Employee AI adoption
  • Prompt engineering
  • Microsoft Copilot & ChatGPT
  • Responsible AI
03

Business Process Automation

We automate repetitive operations so your teams spend their hours on judgement, relationships and revenue.

  • CRM workflows
  • Document processing
  • Approvals
  • Lead qualification
  • Reporting
  • Notifications
04

CRM Consulting

We handle platform selection, migration and optimization, delivered by certified specialists.

  • HubSpot
  • Salesforce
  • Microsoft Dynamics
  • Zoho
  • Migration & optimization
  • Automation & training
05

AI Assistants

We build secure internal assistants grounded in your documentation, data and business rules.

  • Internal GPT assistants
  • Knowledge & sales assistants
  • Customer service and operations
  • HR support
  • Mortgage and real estate assistants
06

Software Development

We engineer custom applications and integrations for reliability, security and scale.

  • Custom web applications
  • Internal portals & dashboards
  • Business platforms & workflow systems
  • ERP, CRM, accounting and banking integrations
  • Email, cloud software and custom APIs
07

Digital Adoption (WalkMe)

We implement WalkMe and other digital adoption platforms so the software you already pay for is actually used.

  • WalkMe implementation & configuration
  • In-app guidance, smart tips & task lists
  • Onboarding and role-based enablement
  • Adoption analytics & licence utilization
  • Governance and content handover

Team Structure

Every mandate is delivered by our team

Synapz operates as two connected practices without subcontrating. Strategy and implementation are never separated. The consultants who define the roadmap remain accountable through delivery.